Supervisor – Landscape Center

The supervisor for a landscape center is responsible for coordinating staff members with a common goal of having all daily functions/tasks completed with a team mentality.  This includes organization of the center by training and mentoring team members. This position requires an individual who can multitask and motivate a team. The Yard Supervisor must demonstrate dedication to exceptional customer service and build strong relationships with existing and prospective customers.

Responsibilities and Duties

Sales

• Supervise sales team and equipment operators
• Participate in the onboarding of staff
• Provide training to cashiers and equipment operators
• Assign team members to daily duties
• Evaluate performance and provide feedback

• Process sales transactions, in person and manage online, and phone orders

• Handle customer inquiries and address issues
• Maintain up to date contractor records and accounts
• Assist in preparing sales proposals/quotes for contractors and customers
• Load customer vehicles and company trucks with bulk aggregates, boulders and pallets
• Work closely with delivery team to ensure completion of scheduled deliveries
• Check inventory and organize orders for delivery
• Perform inventory management activities, such as spot checks, receiving and data entry
• Keep yard organized and in a clean manner
• Perform the same duties as team members supervised and other duties, as assigned by Manager

Culture

• Create an environment that offers support and respect to the team
• Create and communicate a positive and rewarding customer experience
• Communicate and collaborate with other departments to ensure efficiency
• Be an ambassador for company policies and processes

Health and Safety

• • Comply with health and safety practices as per company manual
  • Complete daily and monthly safety forms
  • Complete worksite inspections as required

Required Qualifications and Skills

• High School diploma, 3+ years retail/sales experience
• Experience with supervision of staff
• Class 5 drivers license, class 3 drivers license is an asset
• Experience in the landscaping industry required, product knowledge is an asset
• Excellent verbal and written communication skills
• Exceptional organizational skills, ability to multitask, and attention to detail
• Positive attitude and professional
• Strong work ethic, and ability to lead and mentor a team
• Ability to work in high pressure environment
  

Tickets and Training

• WHIMIS
• Standard First Aid

Pay + Benefits

• $22 - $24 per hour
• 50% health coverage that includes medical, dental and vision, after 90 days
• Basic life insurance, disability and wellness program
• RRSP with 4% employer match, after 90 days
• Vacation pay
  

Job Types: Full-time Seasonal